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Terms and Conditions

The following text outlines the terms of use for all Crumina products, services and website.

1. Acceptance of Terms

The contract below outlines Crumina’s terms of service (“the Agreement”). By downloading, installing and using Crumina’s products and services (“the Services”) you agree and acknowledge that you have read and accept this Agreement in its entirety, and agree to be bound by its terms. These terms of service apply to all users of the Services, including users who have purchased extensions.

2. Amendments

Crumina reserves the right, at its sole discretion, to modify or replace the terms of this Agreement at any time. If the alterations constitute a material change, Crumina will notify you by posting an announcement on the Crumina website. What constitutes a material change will be determined at Crumina’s sole discretion. You shall be responsible for reviewing and becoming familiar with any such modifications. Using our Services following notification of a material change to this Agreement shall constitute your acceptance of the Agreement as modified.

3. Terms of Service

Crumina is providing this service on an “as is, as available” basis without representation or warranty of any kind. Crumina does not guarantee as to the continuous availability of the service or of any specific feature(s) of the service. Crumina will inform you of any significant changes to the service it may occasionally make.

4. Theme Licensing

Crumina is licensed under the GPL version 3 (click here to find out more about the GPL).

5. Warranty

Crumina makes no representation, warranty, or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Services. Crumina does not represent or warrant that (a) the use of the Services will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, (b) the Service will meet your requirements or expectations (c) errors or defects will be corrected, or (d) the Services are free of viruses or other harmful components.

In addition to the above disclosure, Crumina is licensed under The GNU General Public License; Version 3 (v3). For the developers’ and authors’ protection, the GPL also clearly explains that there is no warranty explicitly implied for the use of Crumina or it’s derivatives.

6. Limitation of Liability

In no event shall Crumina be liable under contract, tort, strict liability, negligence or any other legal theory with respect to the services for any lost profits or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. Notwithstanding the foregoing, in no event shall the total liability of Crumina, for all damages, losses and causes of action whether in contract, tort including negligence, or otherwise, exceed the aggregate dollar amount paid by the User claimant to Crumina in the twelve months prior to the claimed loss, damages or other such alleged event giving rise to the basis of claim.

7. Release and Indemnity

You hereby expressly and irrevocably release and forever discharge Crumina, including the company’s directors, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever in law or equity which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising directly or indirectly out of your use of the Services.

You hereby agree to indemnify and hold harmless Crumina, including the company’s directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of (i) a breach of this Agreement, (ii) the use of the Services, by You or any person using your account, or (iii) any violation of any rights of a third party.

8. General

If a court of competent jurisdiction holds that any provision of these Terms is invalid or unenforceable, the remaining provisions will remain in full force and effect, and the parties agree to modify the invalid or unenforceable provision by replacing it with such valid and enforceable provision as most closely achieves the original intent and economic effect of these terms as originally drafted. These terms are governed by and are to be construed in accordance with Law of England and Wales and Crumina and the Customer submit to the non-exclusive jurisdiction of the Courts of England and Wales for the purposes of resolution of any dispute.

9. Site Content

All site content, including imagery and documentation that is published on Crumina.org is the property of Crumina. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Crumina.

10. Privacy Policy and Data Protection

The customer acknowledges that it is necessary for Crumina to collect, process and use customer data in order to process orders and purchases, manage VAT and for the Crumina website to function correctly.

11. Licensing

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased extensions. After one year, license keys may be renewed at a locked price. A locked price is the full plan’s price (without any discounts applied to the purchase) at the time of the original purchase. The price lock rule can only be applied to active subscriptions and valid (non-expired) licenses. We reserve the right to remove or alter renewal terms and conditions.

12. Pricing

Crumina reserve the right, at any time, to modify or discontinue, temporarily or permanently, support or any of our products with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

13. Software Updates

Updates are included for free for one year. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard.

14. Support Services

Support for purchased extensions is given up to 6 months after the purchase date.  If you wish to get support after 6 months, you must purchase a new support plan or purchase one-time fixes to fit your needs.

15. Refund Policy

We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. If you would like to request a refund, please open a “Refund Request” support ticket. When requesting a refund, we respectfully ask that you meet the following refund policy conditions:
Eligibility conditions for a refund request:

  • You are within the first 14 days of the original purchase of the plugin.
    • We cannot grant refunds after the first 14 days of the original purchase.
    • We cannot grant refunds on renewal payments.
  • You have purchased the plugin/subscription, and after installing and testing the plugin, have found that it will not work for your business or required setup.

OR

  • You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the plugin in the future.
    • If your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions, we will happily consider your refund request.
  • You have contacted our support team and allowed us to attempt to resolve your issue(s), or have explained why the plugin will not work for you.
    • Please note, technical issues caused by 3rd party plugins or other software will not provide grounds for a refund.
  • You agree to deactivate and uninstall the plugin from your site if a refund is granted.

Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.

For assistance, please open a support ticket.